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Neon Fundraise

Neon Fundraise
Formerly Rallybound

Overview

What is Neon Fundraise?

Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.

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Recent Reviews

TrustRadius Insights

RallyBound has proven to be a valuable tool for various fundraising events and campaigns. Users have praised its effectiveness in …
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Pricing

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Campaign

$1,900

Cloud
per year

Premier

$4,000

Cloud
per year

Elite

Custom Quote

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://neonone.com/solutions/neon…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,900 per year
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Product Details

What is Neon Fundraise?

A digital tool suite for peer-to-peer fundraising, virtual events, and donations, used to engage supporters and craft experiences to boost engagement and fuel growth, and to customize campaigns with personalized interactions to build connection and generosity.

Neon Fundraise Features

  • Supported: Peer-to-Peer Fundraising Campaigns
  • Supported: Neon Pay Payment Processing
  • Supported: One-Click Donations
  • Supported: Badges and Achievements
  • Supported: Drag-and-Drop Website Builder
  • Supported: Donor Accounts
  • Supported: Neon CRM Integration
  • Supported: Multi-Language (for available languages)
  • Supported: Multi-Currency (for available currencies)
  • Supported: CRA Compliant Receipting
  • Supported: Online Events
  • Supported: Personalization
  • Supported: Reporting and Analytics
  • Supported: Google Tag Manager Installation
  • Supported: Facebook Fundraising
  • Supported: Fundraising Surges
  • Supported: Unlimited Forms
  • Supported: SSL Certificate

Neon Fundraise Competitors

Neon Fundraise Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States, Canada

Frequently Asked Questions

Neon Fundraise (formerly Rallybound, acquired by Neon One in 2018) offers an online social fundraising platform supporting event registration and campaign management with automation.

Neon Fundraise starts at $1900.

Qgiv, Classy, and DonorDrive are common alternatives for Neon Fundraise.

The most common users of Neon Fundraise are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(6)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

RallyBound has proven to be a valuable tool for various fundraising events and campaigns. Users have praised its effectiveness in organizing signature peer-to-peer events and creating donation pages for agencies. The platform's continuous improvements and reasonable pricing have made it a popular choice among users. However, some users have encountered issues with the platform's responsiveness on mobile devices, finding the site too small to navigate effectively. There are also concerns regarding the handling of registration fees, as they are counted as donations rather than tax-deductible payments, with no separate transaction type available. Another limitation is the on-site user interface, which is limited, requiring users to use computers and visit the regular site for most check-ins.

Merging duplicate records on RallyBound has caused problems for some users, resulting in lost registration fees. Unfortunately, customer service has been unhelpful in resolving these issues. Users have expressed a strong need for improved customer service, as RallyBound only has one person handling all customer service emails and does not allow phone calls. This lack of support during event setup has led some users to seek alternative solutions. Despite these challenges, RallyBound's professionalism, customization flexibility, and ease of use have impressed many users, who enthusiastically recommend it to others. The platform integrates seamlessly with Salesforce and Mailchimp, offers attractive design templates, and provides sufficient customization options. With a wide range of features available to both administrators and fundraising users, RallyBound simplifies the process of creating fundraising pages and facilitating donations. Its integration with Salesforce is also a key factor for organizations that process over $1 million in transactions each year.

Reviews

(1-1 of 1)
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Danielle Armour | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Rallybound is being used by our entire organization. We use Rallybound as our fundraising digital integrative platform across many different events such as our fundraising cycling ride, programmatic events, as well as third-party fundraising. Rallybound is used on the back-end for reporting fundraising numbers, ticketing, and overall participant numbers. Rallybound also addresses the problem that we used to have all of the above stored on different platforms. We are now all on one.
  • Rallybound is able to have websites that are user-friendly to our participants. Our participants are able to navigate through their profiles with ease. With our participants able to easily navigate their pages, the staff is able to spend less time asking questions and instead coach their fundraising efforts.
  • Rallybound is able to customize your website to your needs, for a fee of course. Rallybound is also able to customize certain reports for you if that specific report has not already been created. This is essential for my team when pulling revenue numbers or projecting future revenue/budgets.
  • Rallybound's customer service is quick to respond and helps navigate issues. This is crucial when you are on-site at an event trying to solve a problem.
  • Rallybound allows you to check-in individuals based off of the registration on their website. Their check-in is so simple and easy to use.
  • Rallybound usually has a website glitch once a month that our team has to address. An example of this is that our fundraising numbers are sometimes being skewed or pages are deleted from the website. Rallybound fixes these issues quickly, but they should not occur in the first place.
  • Rallybound should update their email platform. We used to send coaching emails about fundraising from their system, but we now use Pardot because the templates are more appealing and easier to navigate.
  • Rallybound needs to ensure that their sales team and their web team are on the same page at all times. Sometimes our organization is told we are able to do certain things, but then find out it is not possible when it is further discussed. This wastes time on all fronts.
Rallybound is well suited for organizations who want a simple platform that can address multiple needs, such as a digital fundraising platform, reporting, and the ability to email. We have been using Rallybound for the last few years because it fits our organizations' needs. Rallybound is not suitable for organizations who want complex fundraising such as linking fundraising to steps/exercise time. Rallybound is limited in some functions when it comes to emails and updating profiles.
  • Rallybound allows automatic emails to be sent to those who reach certain fundraising levels, registrations, donations, etc. This saves staff time from having to report, send emails, and answer questions.
  • Rallybound takes a lot of time from our digital team when it comes to asking for updates. The sales team says certain objectives are possible when in reality they are not, wasting our digital team's time.
  • Rallybound saves time on reporting and check-in on event sites. Rallybound lets you pull information quickly for updates on site.
I was not a part of the evaluation process when Rallybound was selected. Classy was one of our top three choices, however, when we decided to eventually go with Rallybound. I do know that my team continues to look for the best platform to use, and Classy is always discussed.
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